New Bet Privacy Policy — Your Data, Our Responsibility

1 Introduction & Commitment

New bet firmly believes that a player's personal information belongs to that player alone. Any data we collect on this platform is used exclusively to provide you with a better experience — never for commercial purposes or third-party sale.

This Privacy Policy gives you full transparency into what data new bet collects, why we collect it, how it is stored, and the steps we take to keep it safe. We believe that transparency and trust are the foundation of a great platform.

This policy applies to all new bet services, websites, and mobile applications. It has been developed in accordance with Bangladesh's prevailing data protection laws and international standards.

2 What Information We Collect

Various types of information are collected when you create an account and use our services. Full details are outlined below:

New bet does not collect any personal information beyond what is listed above. Every piece of data we collect has a specific, legitimate purpose.

3 How We Use Your Information

New bet uses the data it collects solely for the following purposes:

• Account Management: To create, verify, and secure your account.
• Financial Transactions: For processing deposits, handling withdrawals, and maintaining transaction records.
• Legal Compliance: For compliance with Anti-Money Laundering (AML) regulations and the requirements of relevant regulatory authorities.
• Customer Support: To resolve your complaints and inquiries quickly and effectively.
• Fraud Prevention: To detect suspicious activity and maintain the security of the platform.
• Service Improvement: To analyze your experience and continuously improve the quality of our gaming services.
• Relevant Offers: To keep you informed about bonuses and promotions tailored to your preferences.

4 Cookies & Tracking Technologies

New bet uses cookies and similar tracking technologies on its website and app to enhance your browsing experience and maintain platform security.

Types of cookies we use:

• Essential Cookies: Essential for maintaining login sessions and ensuring security. These cannot be disabled.
• Functional Cookies: Used to remember your preferred language, theme, or game selections.
• Analytics Cookies: Used to understand how many users visit each page — completely anonymously.
• Security Cookies: Used to prevent multiple suspicious logins from the same device.

You can manage or delete cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain platform features.

5 Data Sharing & Disclosure Policy

New bet may share your personal information with third parties only under limited and controlled circumstances. We do not disclose your data outside the cases listed below:

• Payment Processors: Information necessary to process financial transactions is shared with bKash, Nagad, or other approved payment gateways.
• Legal Authorities: Information may be disclosed pursuant to a court order, a request from an investigative authority, or as required by applicable law.
• KYC Verification Service: Approved third-party providers may be used for identity verification purposes.
• Technology Partners: Limited data may be shared with certain technology service providers for security and platform operations.

All third parties are contractually bound to uphold our privacy standards. They may not use your information for their own purposes.

6 Data Retention & Deletion Policy

New bet retains your data only for as long as necessary — no longer. Retention periods depend on the type of information and applicable legal requirements:

• Active account data: retained for the full duration that the account remains active.
• Financial transaction records: minimum 5 years, as required by law.
• KYC documents: retained for up to 5 years after account closure.
• Customer support records: 2 years after the issue is resolved.

If you request account closure, all data beyond what is legally required will be permanently deleted once the applicable retention period expires.

7 Your Rights

As a new bet member, you have several important rights regarding your personal information:

To exercise any of these rights, please contact our customer support. We aim to respond within 30 business days.

8 Security Measures

New bet uses industry-leading security technology to protect your data. Our security framework includes:

• 256-bit SSL Encryption: All data transmissions are encrypted, preventing interception by any third party.
• Two-Factor Authentication (2FA): An extra layer of security via OTP or app verification at login.
• Firewall & DDoS Protection: Protects servers and databases from external attacks.
• Regular Security Audits: Independent security experts conduct regular system audits.
• Staff Training: Only authorized personnel have access to specific data.

9 Children's Privacy

New bet is strictly for individuals aged 18 and above. We do not knowingly collect personal information from minors. Age verification is mandatory at registration and is confirmed through the KYC process.

If we believe data from a minor has been collected inadvertently, the account will be closed and all related data will be deleted. Parents or guardians are welcome to contact us regarding this matter.

10 Policy Updates & Contact

New bet may update this Privacy Policy from time to time. For significant changes, we will notify you in advance via email or an on-site notification. The date of the latest update will always be shown at the top of the page.

Continued use of the platform after any changes constitutes your acceptance of the updated policy. We recommend revisiting this page periodically.

For any privacy-related questions, complaints, or requests, please reach out to our customer support team via live chat. We're always here for you.